Refund policy

Effective August 25, 2026

We want you to give Still You enough time to decide whether it is right for you.

That is why eligible first orders are protected by our 90-Day Trial Guarantee.

90-Day Trial Guarantee

Still You is designed to be used consistently, not judged after a few days.

If you purchase at least two bottles on your first order, use Still You consistently for at least 90 days as directed, and decide it is not right for you, you may request a refund under our 90-Day Trial Guarantee.

To qualify

You must:

• Be a first-time Still You customer.
• Have purchased at least 2 bottles in your first order.
• Have personally used Still You consistently for at least 90 days, according to the product directions.
• Submit your request between Day 90 and Day 120 after your order was delivered.
• Purchase directly from dailystillyou.com.

A single-bottle order does not qualify for the 90-Day Trial Guarantee because one bottle contains 60 daily servings and does not provide enough product for the required 90-day trial.

How to Request a Guarantee Refund

Email support@dailystillyou.com during your eligibility window.

Please include:

• your order number
• the email address used for your order
• a brief explanation of your experience
• a photo of the Still You bottles from your order, if requested
• the lot or batch numbers, if requested

We may ask you to confirm that you used the product consistently for at least 90 days before approving your claim.

Please do not mail anything back unless our support team specifically instructs you to do so.

What the Guarantee Covers

For an eligible first order, the guarantee applies to the Still You product purchased for your personal 90-day trial.

Opened product used during your qualifying trial generally does not need to be returned unless we specifically request it.

If your qualifying order contained additional unopened bottles beyond those used for your trial, we may require those unopened bottles to be returned before refunding them.

Any required return instructions will be provided by our support team.

One Guarantee Per Customer

The 90-Day Trial Guarantee may be used only once.

To prevent misuse, eligibility is limited to one guarantee claim per:

• customer
• household
• delivery address
• payment method

Orders placed under different names or email addresses may still be considered part of the same household for purposes of this limitation.

The guarantee is intended for customers personally trying Still You. Products purchased primarily for resale, redistribution, or use by multiple people are not eligible.

Repeat Orders

Repeat orders are not covered by the 90-Day Trial Guarantee.

If you continue purchasing Still You after your first qualifying order, those purchases are subject to our standard unopened-product return policy below.

Unopened Products

Unopened, unused, and factory-sealed Still You products may be eligible for a standard return if you contact us within 30 days of delivery.

To qualify, the product must remain:

• unopened
• unused
• factory sealed
• in its original condition

Return shipping for a voluntary standard return is the customer's responsibility unless the return resulted from an error by Still You.

Contact us before sending a return. We will provide the correct return address and instructions.

Shipping Charges

Unless required otherwise by law, original shipping charges and optional expedited shipping charges are not refundable for voluntary returns or satisfaction-guarantee claims.

If Still You shipped the wrong product or made another fulfillment error, we will cover the reasonable cost of correcting the issue.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives.

If your product arrives damaged, defective, or different from what you ordered, contact support@dailystillyou.com as soon as reasonably possible.

Include:

• your order number
• a description of the problem
• photographs showing the issue when possible

Depending on the circumstances, we may provide a replacement or refund.

You will not be responsible for return shipping when the problem resulted from our error or the product arrived damaged or defective.

Incorrect Addresses and Returned Packages

Customers are responsible for providing an accurate and complete shipping address.

If an order is returned to us because the address supplied at checkout was incorrect, incomplete, undeliverable, or the package was refused or not collected, additional shipping charges may apply.

If a refund is issued instead, actual shipping or return costs may be deducted where permitted by law.

Order Cancellations and Address Changes

Contact us as soon as possible if you need to cancel an order or change your shipping address.

We will make a reasonable effort to help, but we cannot guarantee that an order can be changed or canceled after it has entered fulfillment.

An address-change request is not confirmed until our support team tells you the change was successfully made.

Refund Processing

Approved refunds are issued to the original payment method.

After we issue the refund, your bank, card issuer, or payment provider may require additional time before the credit appears on your account.

Applicable taxes will be handled as required by law.

Chargebacks and Payment Disputes

Please contact us first if you believe you qualify for a refund.

If a chargeback or payment dispute has already been opened for the same transaction, we may be unable to separately process a refund while that dispute remains active.

Guarantee Abuse

The 90-Day Trial Guarantee is intended to remove risk for genuine first-time customers who actually try Still You for the required period.

We reserve the right to deny a guarantee claim when we reasonably determine that there is evidence of:

• fraud
• false or misleading information
• repeated guarantee claims
• manipulation of customer information to bypass eligibility limits
• unauthorized resale
• intentional product damage
• abuse of promotional offers
• other deliberate misuse of the guarantee

We will not deny an otherwise valid claim simply because a customer did not experience the result they hoped for.

Nothing in this policy limits consumer rights that cannot legally be limited.

Purchases From Other Sellers

This policy applies only to Still You purchased directly from dailystillyou.com.

Products purchased from another retailer, marketplace, reseller, or third party are subject to that seller's return policy.

Contact Us

To request a return or make a claim under the 90-Day Trial Guarantee, contact:

support@dailystillyou.com

Please include your order number whenever possible.